Box Office PoliciesThe policies below are for SPAC promoted events only - NOT Live Nation concerts
EXCHANGES only subject to the following conditions:
- Tickets may be exchanged by simply calling the Saratoga Performing Arts Center Box Office at (518) 584-9330
An exchange fee will be applied as follows:
- Subscription tickets: $2 per ticket
- Non-Subscription tickets: $2 per ticket
- Please retain your original tickets to redeem your new tickets upon presentation at the Saratoga Performing Arts Center Box Office.
- Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides the Saratoga Performing Arts Center Box Office the opportunity to resell the exchanged tickets.
- The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.
108 Avenue of The Pines
Saratoga Springs NY 12866
Directions to our Box Office
Open seasonally (May 12 - September 8)
After September 8, 2018, the box office will only be open on event days (9/14, 9/15, 9/23, 9/29)
Monday - Friday
12:00 PM - 6:00 PM*
10:00 AM - 2:00 PM*
Closed unless there is a concert, then 2:00 PM - Intermission
*When a concert is scheduled, the box office will stay open through the start of the performance. For 8pm dance & orchestra performances, the box office will close at 8:30pm.
Please Note: The hours listed above are for the main Route 50 box office. The Hall of Springs Box Office is only open on performance days, 1 hour before gates.